Team Communication: Why Some People Prefer Directness and Others Need Warmth

Introduction

"Can you redo this?" To a Direct communicator, this is a simple request. To a Warm communicator, it sounds like "You failed, and I hate you." Understanding this spectrum is key to workplace harmony.

The Spectrum

Direct Communicators (Task-Focused)

Often Thinking types (T) or high Assertiveness.

• Value: Clarity, brevity, truth.
• Annoyed by: "Fluff," beating around the bush, emotional padding.
• Advice: Add a "softener." Start with "Thanks for the hard work" before the critique.

Warm Communicators (People-Focused)

Often Feeling types (F) or high Agreeableness.

• Value: Harmony, connection, appreciation.
• Annoyed by: Bluntness, coldness, transactional interactions.
• Advice: Don't bury the lead. It's okay to be clear; clarity is kind.